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s/unknowledgable/uninformed/

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I'm not even sure unknowledgable is a word, and uninformed does just as
well.
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Bradley M. Kuhn 2014-11-13 13:00:28 -05:00
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compliance-guide.tex
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@ -1033,7 +1033,7 @@ within your organization. Often, initial contact is addressed for general
correspondence (e.g., by mail to corporate headquarters or by e-mail to correspondence (e.g., by mail to corporate headquarters or by e-mail to
general informational or support-related addresses). Train the staff that general informational or support-related addresses). Train the staff that
processes such communications to escalate them to someone with authority processes such communications to escalate them to someone with authority
to take action. An unknowledgable response to such an inquiry (e.g., from to take action. An uninformed response to such an inquiry (e.g., from
a first-level technical support person) can cause negotiations to fail a first-level technical support person) can cause negotiations to fail
prematurely. prematurely.