92 lines
2.5 KiB
Perl
92 lines
2.5 KiB
Perl
use strict;
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use warnings;
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package RT::Extension::Conservancy;
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our $VERSION = '0.4';
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=pod
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=head1 RT::Extension::Conservancy
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A collection of RT extensions developed for Software Freedom Conservancy.
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=head2 Contents
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=head3 RT::Action::NotifyOwnerOrQueueAdminCcs
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A Scrip action that sends notice to the ticket owner if that's set, or queue
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AdminCCs if not. Ticket AdminCCs always get the notice too, which is how
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this is different from the built-in "Notify Owner or AdminCCs".
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=head3 RT::Condition::StatusChangeWithDependents
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A Scrip condition that extends RT::Condition::StatusChange. The affected
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ticket must have a configured number of other tickets that Depend On it for
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this condition to be true.
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=head3 RT::Interface::Email::OneTicketPerRequestor
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A mail plugin that examines incoming mail to see if it would create a new
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ticket. If so, and the requestor already has a ticket in the destination
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queue, the mail is turned into correspondence on the existing ticket
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instead.
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You can configure which queues this works for, and what ticket the mail gets
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merged into (in case there's more than one from ticket history, or admins
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creating multiple through the web interface, etc.). Edit
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C<etc/OneTicketPerRequestor.yml> following the instructions in the comments.
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=head2 Requirements
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Works with RT 4.4.
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=head2 Installation
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=over 4
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=item Check out this repository in your RT plugins directory.
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=item Edit your RT site configuration to include the line
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C<Plugin("RT-Extension-Conservancy")>.
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=item If you want to use the OneTicketPerRequestor mail plugin, make sure
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your site configuration sets C<@MailPlugins>, and the list includes
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C<"OneTicketPerRequestor">.
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=item Run in a shell from your checkout:
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C<for f in etc/upgrade/*/content; do rt-setup-database --action insert --datafile "$(realpath -s "$f")" || break; done>
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=item Restart your RT server.
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=back
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=head2 Upgrading
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=over 4
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=item Before you upgrade anything, note the C<$VERSION> of this extension
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you're currently running.
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=item Update your plugin checkout to the version you want with C<git pull>,
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C<git checkout>, etc.
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=item Repeat the C<rt-setup-database> step from the Installation step,
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running it only on the versions that are later than the C<$VERSION> you
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noted two steps ago.
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=item Restart your RT server.
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=back
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=head2 Copyright and License
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Copyright © 2018 Brett Smith <brettcsmith@brettcsmith.org>
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This extension is free software.
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You may distribute it under the terms of the GNU General Public License,
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version 3.0, or (at your option) any later version published by the
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Free Software Foundation.
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=cut
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1;
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