OneTicketPerRequestor: Catch and report errors in the ticket search.
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1 changed files with 20 additions and 15 deletions
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@ -77,6 +77,7 @@ sub BeforeDecrypt {
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return;
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return;
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}
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}
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my $dest_ticket = eval {
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my $ticket_search = RT::Tickets->new($RT::SystemUser);
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my $ticket_search = RT::Tickets->new($RT::SystemUser);
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$ticket_search->LimitQueue(
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$ticket_search->LimitQueue(
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OPERATOR => "=",
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OPERATOR => "=",
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@ -90,9 +91,13 @@ sub BeforeDecrypt {
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foreach my $sort_args (@$sort_orders) {
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foreach my $sort_args (@$sort_orders) {
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$ticket_search->OrderBy(@$sort_args);
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$ticket_search->OrderBy(@$sort_args);
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}
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}
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$ticket_search->First;
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my $dest_ticket = $ticket_search->First;
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};
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if (!defined($dest_ticket)) {
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if ($@) {
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$RT::Logger->debug("OTPR stopping: Ticket search died: $@");
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return;
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}
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elsif (!defined($dest_ticket)) {
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$RT::Logger->debug(sprintf("OTPR stopping: No ticket found from <%s> in queue %s",
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$RT::Logger->debug(sprintf("OTPR stopping: No ticket found from <%s> in queue %s",
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$from_address, $queue_name));
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$from_address, $queue_name));
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return;
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return;
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